Privacy Policy
Last updated: August 13, 2026
1. Introduction
Welcome to Pearlingo – IELTS Preparation (“Pearlingo”, “we”, “our”, or “the App”).
Pearlingo is an IELTS preparation application that provides practice for Reading, Listening, Writing, and Speaking, mock tests, performance feedback, explanations, and progress tracking.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
By using Pearlingo, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you use Pearlingo, we may collect the following information:
Account information
When you create an account, we may collect information such as:
Email address
Username
Authentication information associated with your account
Learning and test information
When you use Pearlingo, we may collect information related to your learning activity, including:
IELTS practice answers
Test results and scores
Estimated or calculated band scores
Progress information
Completed tests and practice activities
Daily missions and learning activity
Writing responses submitted for evaluation
Speaking responses or recordings, where the Speaking feature requires them
Technical information
The App and its service providers may process technical information necessary to operate, secure, and troubleshoot the service, such as:
Device and operating system information
App version
Basic diagnostic and technical information
Information about errors or crashes
We do not intentionally collect precise location information unless a future feature specifically requires it and we provide the appropriate disclosure.
3. How We Use Your Information
We use information collected through Pearlingo to:
Create and maintain your account
Provide IELTS practice and testing features
Save your answers, results, and progress
Calculate or display performance information
Provide explanations and feedback
Evaluate Writing and Speaking responses where those features are enabled
Provide personalized learning and practice features
Maintain daily missions and progress features
Provide social features such as usernames and friends, where available
Detect, investigate, and prevent technical problems, fraud, abuse, or security issues
Improve the reliability and functionality of Pearlingo
Respond to support requests
Comply with applicable legal obligations
We only use personal information for purposes reasonably related to providing and improving Pearlingo.
4. AI-Powered Features
Pearlingo may use third-party artificial intelligence services to provide certain features, including evaluation, feedback, explanations, or other learning functionality.
When a user submits content for an AI-powered feature, the relevant content may be transmitted to the service provider necessary to process that request.
We use such services to provide the requested Pearlingo functionality and do not intentionally use users' personal information for unrelated purposes.
Where third-party AI services are used, their handling of information may also be subject to their own privacy policies and terms.
5. How We Share Information
We do not sell your personal information.
We may share or provide access to information with service providers that help us operate Pearlingo, such as providers of:
Cloud hosting and databases
Authentication
AI-powered processing
Audio or speech-related functionality
Analytics or diagnostics, if enabled
Payment and subscription processing, if applicable
These providers receive only the information reasonably necessary to provide their services.
We may also disclose information when required by law, legal process, or to protect the rights, security, and safety of Pearlingo, its users, or others.
6. Data Security
We take reasonable technical and organizational measures to protect information processed through Pearlingo against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
7. Data Retention
We retain account and learning information for as long as reasonably necessary to provide Pearlingo and maintain your account.
If you request deletion of your account, we will delete the personal information and account-associated data that we are required to delete, subject to any information that we may be legally required or permitted to retain.
Where data must be retained for legitimate purposes such as legal compliance, fraud prevention, or security, we will retain only what is necessary for that purpose.
8. Account Deletion
You may request deletion of your Pearlingo account and associated personal data.
Account deletion can be requested:
Inside the Pearlingo app:
Go to your account/settings area and use the account deletion option.
Outside the app:
Visit our account deletion page:
pearlingo.com/delete-account
When an account deletion request is completed, associated personal data will be deleted unless we are legally required or permitted to retain specific information.
9. Children's Privacy
Pearlingo is an educational application and is not intended to collect unnecessary personal information from children.
We do not knowingly request more personal information from children than is necessary to provide the service.
If you believe that a child has provided personal information inappropriately, please contact us so that we can review the situation and take appropriate action.
10. Your Privacy Choices
Depending on your location and applicable law, you may have rights concerning your personal information, including rights to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your account and personal information
Request information about how your data is processed
Withdraw consent where processing is based on consent
To make a privacy-related request, contact us using the information below.
11. Third-Party Services
Pearlingo may rely on third-party service providers to operate certain parts of the application.
These providers may process information according to their own privacy policies and the services they provide to Pearlingo.
We recommend reviewing the privacy practices of relevant third-party providers where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Pearlingo, our services, or applicable legal requirements.
When we make significant changes, we will update the “Last updated” date at the top of this Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, contact us at:
Pearlingo
Email: pearlingo.project@gmail.com
Website: https://pearlingo.com